By Kat Moon
Ever feel like your co-workers—or, worse, your boss—are speaking to you in a different language? No, I’m not talking about your team suddenly deciding to conduct a meeting entirely in French. I’m talking about what often seems to be the language of the business world: acronyms.
While some of us have the guts to ask for clarification when we have no idea what’s being said, others of us cringe at the thought of asking potentially “stupid” questions. Well, to everyone in the latter group: Today’s your lucky day. We’ve rounded up abbreviations for the most commonly used terms that you’re likely to run into at work (or more likely, in an email).
Better yet, they’re categorized by department, so you can prep before a meeting with your finance, technical, or marketing teams. (And because we’re pretty sure that, regardless of your role, you don’t want to be the only one who nods with a confused smile when there’s a RFD because the CTR for your website decreased and a QA test is required by EOD.)
BID: Break it down
COB: Close of business
EOD: End of day
EOM: End of message
EOT: End of thread
EOW: End of week Read More…
I don’t know if it’s just me, but it seems like we, as writers, do get so wrapped up in the actions, thoughts and relationships of our characters that we completely forget to dress it up. Sentences get so long-winded in action and thought that any descriptive narrative is just left in the dust. With this tutorial, we will remedy that. Hopefully.
You may ask: What am I to do? And I shall tell you: You just need to start small, using basic descriptive words and work up to more complicated and sophisticated sentence structures.
- Let’s start with a plain, basic sentence.
Ollie sat underneath the tree.
- Let’s replace Ollie with a pronoun and give the tree a species.
A boy sat underneath the willow tree.
- Ask yourself this. How old is the boy? Is he very young? Or is he more of a teen? Is the tree dying? Is it a young tree? Use words like “young” or “lively” to give your character (or any other living things in the scene) an age group and a starting point to visualizing your character for the reader. We’re just going to call the boy “young” for right now.
A young boy sat underneath the willow tree.
- Now we need some sort of action the boy (or the tree) could be doing. just sitting isn’t going to cut it. when adding more action to a sentence, it would range anywhere from a single word to an entire phrase. just make sure that when you add the action that it moves with the rest of the sentence in a coherent fashion and that there is proper punctuation to accommodate it. for our little example sentence, we’re going to add a phrase.
A young boy sat underneath the willow tree, watching a breeze.
- “Watching the breeze” sounded all nice and fluffy when we first put it, but after we’ve read it a few times it sounds sort sort of ridiculous. One can’t literally watch a breeze, right? Here we can just add an action for the breeze to be doing simultaneously with the action of the boy. The boy doesn’t even have to have any awareness of what the breeze is doing at all. So, we will just change a few words around and add something for the breeze to do.
A young boy sat underneath the willow tree, as a breeze flitted through the bulrushes.
- Now that you are starting to get the hand of this, we can just skip a bunch of the steps and get to the end part, where we have a lovely and descriptive sentence worthy of opening your post. Below, as you can see, we added a few more choice words, replaced some things and moved some phrases around.
As a gentle breeze flitted through the bulrushes, a young boy sat contemplating underneath the ancient willow tree.
These days we have replaced memos with rampant emails. We have pushed email too far, expecting it to communicate long, complex, important messages to everyone. Our inboxes are stuffed, and those essential messages are not being read.
It’s time to take the pressure off emails. If you want people to read your important ideas and information, you need to revive the memo. Consider these suggestions:
1. Recognize the best uses of email. Emails win for fast, temporary communications that readers quickly read, act on, and delete. Emails excel at succinct requests and replies, speedy updates, short reminders or check-ins, time-sensitive announcements, and similar short-lived messages. They are perfect for briefly introducing attachments such as memos.
2. Use a memo when you are writing a message built to last. If your communication is a detailed proposal, a significant report, a serious recommendation, a technical explanation, meeting minutes, a new policy, or something else that readers will consult more than once, make it a memo. Your readers will be able to save the document, read it, and find it when they need the information again.
3. Use a memo when formatting matters. If the piece contains bullet points, bold headings, columns, tables, a graph, or even a good balance of white space, a memo will help you retain that formatting. To guarantee your formatting, save the memo as a PDF. If your audience reads emails on their phones, an attachment may be the only way to preserve the formatting you intend.
5. To communicate formally, choose a memo. Memos provide a place at the top of the message to insert the company name and logo and the professional titles of senders and receivers. Those inclusions make the message appear more formal. Also, a well-formatted message conveys significance.
6. When you worry that your message is too long as an email, write a memo. Impossibly long emails often result when you try to incorporate important, lasting information in them. But memos work best when people will return to your message for information. (See Point 2.) For instance, if you are communicating the details of the four-stage construction project, use a memo. To convey pros and cons of a major purchasing decision, lay out your research in a memo.
Attach your memo to an email that gives your readers a brief summary of the memo contents. For some readers, that summary will be enough. Those who need the information will read and save the memo.
7. To communicate complex information to people outside your organization (clients, citizens, etc.), consider a memo or a letter. A letter is the traditional format for external correspondence, especially to people you serve, such as customers and patients. But you can choose a memo to write to vendors, consultants, members, clients, professional peers, and others who collaborate with you to get results.
8. To send your memo, simply attach it to a brief email. Or send a printed copy through interoffice mail if that approach makes sense.
I have attached a sample memo to illustrate a standard format.
The memo is no dinosaur. Use it for your significant communications, and your messages will come across as professional, relevant, and of lasting importance.
At various moments in its life, a word will hop languages, change meanings, travel through sinister moments and land in pleasant ones. But no matter how many times it’s superimposed, and how far it gets from its original source, a word doesn’t let go of its memories easily. Here are 11 modern English words with socially insensitive origins.
1. Hysteria (n.) – a wild, irrational eruption of fear or emotion
Hysteria begins in the womb, or so thought the medical scholars of the 1610s, who named the condition after the Latin hystericus, meaning “of the womb.” Those who’ve studied the Victorian era, or read The Awakening in high school, may know that the go-to prognosis of the time for just about every female’s symptom from the occasional hissy fit to chronic seizures was a pesky wayfaring uterus. The condition was thought to be caused by sexual frustration and cured by intercourse or pelvic massage, the latter often performed by physicians and midwives. When doctors finally got fed up with the tedious task in the late 19th century, the personal vibrator was created to take their place. Read More…
Here’s an ambiguous sentence for you: “Because of the agency’s oversight, the corporation’s behavior was sanctioned.” Does that mean, ‘Because the agency oversaw the company’s behavior, they imposed a penalty for some transgression‘ or does it mean, ‘Because the agency was inattentive, they overlooked the misbehavior and gave it their approval by default’? We’ve stumbled into the looking-glass world of “contronyms”—words that are their own antonyms.
1. Sanction (via French, from Latin sanctio(n-), from sancire ‘ratify,’) can mean ‘give official permission or approval for (an action)’ or conversely, ‘impose a penalty on.’
2. Oversight is the noun form of two verbs with contrary meanings, “oversee” and “overlook.” “Oversee,” from Old English ofersēon ‘look at from above,’ means ‘supervise’ (medieval Latin for the same thing: super- ‘over’ + videre ‘to see.’) “Overlook” usually means the opposite: ‘to fail to see or observe; to pass over without noticing; to disregard, ignore.’
3. Left can mean either remaining or departed. If the gentlemen have withdrawn to the drawing room for after-dinner cigars, who’s left? (The gentlemen have left and the ladies are left.)
4. Dust, along with the next two words, is a noun turned into a verb meaning either to add or to remove the thing in question. Only the context will tell you which it is. When you dust are you applying dust or removing it? It depends whether you’re dusting the crops or the furniture.
5. Seed can also go either way. If you seed the lawn you add seeds, but if you seed a tomato you remove them.
6. Stone is another verb to use with caution. You can stone some peaches, but please don’t stone your neighbor (even if he says he likes to get stoned).
7. Trim as a verb predates the noun, but it can also mean either adding or taking away. Arising from an Old English word meaning ‘to make firm or strong; to settle, arrange,’ “trim” came to mean ‘to prepare, make ready.’ Depending on who or what was being readied, it could mean either of two contradictory things: ‘to decorate something with ribbons, laces, or the like to give it a finished appearance’ or ‘to cut off the outgrowths or irregularities of.’ And the context doesn’t always make it clear. If you’re trimming the tree are you using tinsel or a chain saw?
8. Cleave can be cleaved into two “homographs,” words with different origins that end up spelled the same. “Cleave,” meaning ‘to cling to or adhere,’ comes from an Old English word that took the forms cleofian, clifian, or clīfan. “Cleave,” with the contrary meaning ‘to split or sever (something), ‘ as you might do with a cleaver, comes from a different Old English word, clēofan. The past participle has taken various forms: “cloven,” which survives in the phrase “cloven hoof,” “cleft,” as in a “cleft palate” or “cleaved.”
9. Resign works as a contronym in writing. This time we have homographs, but not homophones. “Resign,” meaning ‘to quit,’ is spelled the same as “resign,” meaning ‘to sign up again,’ but it’s pronounced differently.
10. Fast can mean “moving rapidly,” as in “running fast,” or ‘fixed, unmoving,’ as in “holding fast.” If colors are fast they will not run. The meaning ‘firm, steadfast’ came first. The adverb took on the sense ‘strongly, vigorously,’ which evolved into ‘quickly,’ a meaning that spread to the adjective.
11. Off means ‘deactivated,’ as in “to turn off,” but also ‘activated,’ as in “The alarm went off.”
12. Weather can mean ‘to withstand or come safely through,’ as in “The company weathered the recession,” or it can mean ‘to be worn away’: “The rock was weathered.”
13. Screen can mean ‘to show’ (a movie) or ‘to hide’ (an unsightly view).
14. Help means ‘assist,’ unless you can’t help doing something, when it means ‘prevent.’
The Oxford Dictionary Online is a warehouse of over 600,000 words. Despite this large arsenal, we continue to coin, clip, and blend new words into existence, and the Oxford folks pump some of these new words into their dictionaries. Here are some more recent additions with their official definitions.
1. Bling (n): Expensive, ostentatious clothing and jewelry.
2. Bromance (n): A close but non-sexual relationship between two men.
3. Chillax (v): Calm down and relax.