Written by Lynn Gaertner-Johnston, Syntax Training
For the 25 years I have taught classes in business writing, I have heard and rejected a few myths. And I have learned and applied some important truths. Don’t let yourself be fooled by false rules that others may follow. Recognize and apply what makes sense.
Is each of the five statements below a truth, a myth, or a mix of both depending on the situation? You decide. Read More…
1. Recognize opportunities to say thank you. You have a chance to say thank you anytime someone has:
- Delivered particularly good service.
- Gone beyond the job requirements for you.
When do you write ‘Yours faithfully’ and when ‘Yours sincerely’ in a business letter?
|When the recipient’s name is unknown to you:|
|*||Dear Sir … Yours faithfully|
|*||Dear Sir or Madam … Yours faithfully|
|When you know the recipient’s name:|
|*||Dear Mrs Hanson … Yours sincerely|
|*||Dear Miss/Ms Hanson … Yours sincerely|
|When addressing a good friend or colleague:|
|*||Dear Jack … Best wishes/Best regards|
|Addressing whole departments:|
|*||Dear Sirs … Yours faithfull|