1. Recognize opportunities to say thank you. You have a chance to say thank you anytime someone has:
- Delivered particularly good service.
- Gone beyond the job requirements for you.
Because grammar and spelling checkers are software programs, they can’t read your mind or know your intentions. They also frequently cannot distinguish between correct and incorrect sentence structures and the use of words that sometimes confuse us humans. Below are 10 places in which your software may be suggesting errors rather than correcting them.
Eric, thanks for writing this article. [The comma after Eric’s name is correct because we are addressing him directly.]Dave, in the employee version, add an example here. [My checker suggested changing add to adds–wrong!]Lynn, may we have permission to print your material? [It suggested that I capitalize may as a month, which is incorrect, of course!]
When you write to Mark about the program in Kansas City, be sure he understands that it is in Missouri.
If you want to help employees improve their writing, use this guide.
Any files beginning with 000 need to be moved to the C drive. [Need is correct–not needs.]Thank you for letting us know about your shopping experience. [Know is correct–not knows!]
The average number of words per sentence is 15 to 20. [The verb is is correct; are would be wrong.]
Sometimes I get quite fierce headaches form e-mails that you get lost into.
- for the sake of your addressee,
- for the sake of time,
- for the sake of brevity,
- for the sake of understanding and
- last but not least for the sake of yourself,
choose your words with care and thought. Let people know what you request them to give you or do. Have a point. Write with authority.
Here are some examples how to do it: