“I’m sorry, but I don’t want to be an emperor. That’s not my business. I don’t want to rule or conquer anyone. I should like to help everyone if possible – Jew, Gentile – black man – white.
We all want to help one another. Human beings are like that. We want to live by each other’s happiness – not by each other’s misery. We don’t want to hate and despise one another. In this world there’s room for everyone and the good earth is rich and can provide for everyone.
The way of life can be free and beautiful, but we have lost the way. Greed has poisoned men’s souls – has barricaded the world with hate – has goose-stepped us into misery and bloodshed. We have developed speed, but we have shut ourselves in. Machinery that gives abundance has left us in want. Our knowledge has made us cynical; our cleverness, hard and unkind. We think too much and feel too little. More than machinery we need humanity. More than cleverness, we need kindness and gentleness. Without these qualities, life will be violent and all will be lost.
The aeroplane and the radio have brought us closer together. The very nature of these inventions cries out for the goodness in man – cries for universal brotherhood – for the unity of us all. Even now my voice is reaching millions throughout the world – millions of despairing men, women, and little children – victims of a system that makes men torture and imprison innocent people. To those who can hear me, I say: ‘Do not despair.’ The misery that is now upon us is but the passing of greed – the bitterness of men who fear the way of human progress. The hate of men will pass, and dictators die, and the power they took from the people will return to the people. And so long as men die, liberty will never perish.
Soldiers! Don’t give yourselves to brutes – men who despise you and enslave you – who regiment your lives – tell you what to do – what to think and what to feel! Who drill you – diet you – treat you like cattle, use you as cannon fodder. Don’t give yourselves to these unnatural men – machine men with machine minds and machine hearts! You are not machines! You are not cattle! You are men! You have the love of humanity in your hearts. You don’t hate, only the unloved hate – the unloved and the unnatural!
Soldiers! Don’t fight for slavery! Fight for liberty! In the seventeenth chapter of St Luke, it is written the kingdom of God is within man not one man nor a group of men, but in all men! In you! You, the people, have the power – the power to create machines. The power to create happiness! You, the people, have the power to make this life free and beautiful – to make this life a wonderful adventure. Then in the name of democracy – let us use that power – let us all unite. Let us fight for a new world – a decent world that will give men a chance to work – that will give youth a future and old age a security.
By the promise of these things, brutes have risen to power. But they lie! They do not fulfil that promise. They never will! Dictators free themselves but they enslave the people. Now let us fight to fulfil that promise! Let us fight to free the world – to do away with national barriers – to do away with greed, with hate and intolerance. Let us fight for a world of reason – a world where science and progress will lead to all men’s happiness. Soldiers, in the name of democracy, let us unite!
Hannah, can you hear me? Wherever you are, look up Hannah. The clouds are lifting! The sun is breaking through! We are coming out of the darkness into the light. We are coming into a new world – a kindlier world, where men will rise above their hate, their greed and their brutality. Look up, Hannah! The soul of man has been given wings and at last he is beginning to fly. He is flying into the rainbow – into the light of hope, into the future, the glorious future that belongs to you, to me, and to all of us. Look up, Hannah… look up!”
“The road of life is strewn with the bodies of promising people. People who show promise, yet lack the confidence to act. People who make promises they are unable to keep. People who promise to do tomorrow what they could do today. Promising young stars, athletes, entrepreneurs who wait for promises to come true. Promise without a goal and a plan is like a barren cow. You know what she could do if she could do it, but she can’t. Turn your promise into a plan. Make no promise for tomorrow if you are able to keep it today. And if someone calls you promising, know that you are not doing enough today.”
― Iyanla Vanzant, Acts of Faith: Daily Meditations for People of Color
Business is changing. The experts sure seem to think so. Every day, some new article hypes a brave new world of egalitarian openness and collaboration. That might be true if you work for yourself. For the rest of us, it’s still a winner-take-all, command-and-control world. Always has been, always will be. The experts may own the language, but not reality. When leaders feel threatened or the ink runs red, they rarely tap into their talent for solutions. More often, they cut communication and withdraw behind closed doors. Corporate culture can overcome many hurdles, but never human nature.
In reality, business has evloved little. Work still involves small victories and slow progress, often ambiguous and rarely permanent. That said, what drives workers has changed little too. Besides money, they want a voice. They dream of receiving a fair shot to make a difference. And they long to feel special. And all that starts with communication. These days, we’re taught that tone and body language are the message. But words – and what they signify – matter too. Over time, your character, competence, and caring may be revealed by your actions. In a micro world, it is the right words used at the right moments that spark conversations and build bridges between people.
1) Thank You: Common courtesy? Sure. But tell me this: When was the last time you forgot (or rejected) gratitude? Whether given in private or public, a sincere ‘thanks’ creates goodwill. Don’t forget your mother’s advice: “Say please.” People are always happier doing a favor than taking an order.
2) I Trust Your Judgment: Translation: “You have my permission. I believe in you. Now, go make it happen.” Feels pretty uplifting to hear that, doesn’t it? And I’ll bet you’d do almost anything to please someone who makes you feel that way. Your employees and peers are no different.
3) I Don’t Know: We don’t have all the answers. And it scares us to death. That’s a perfect point to start a dialogue…over facts and fears. Facing the unknown – and seeking assurances and answers – bonds people like nothing else. All you have to do is first admit what you don’t know.
4) Tell Me More: “I’m all ears.” It’s the ultimate conversation starter! When you signal that you’re open and intrigued, the other party will respond in kind. And who can resist flattery? Use phrases like “What do you think” or “What would you do” to acknowledge someone’s expertise. In doing so, you’re courting authentic suggestions, even if they challenge convention or skewer a sacred cow. If your interest is genuine, you may just fuel a productive exchange.
5) What I Hear You Saying Is: Ever wonder if someone has been listening to you? Be assured the person speaking to you is. So here’s a way to keep the ideas flowing. Step back and rephrase what someone says. In fact, vaguely distort or stray from it. This offers two benefits. It implies that you’re engaged, increasing the likelihood you’ll get more detail. It also helps you gauge the other person’s preparation, reasoning, and seriousness. It’s a win-win for everyone.
6) I’m On It: You’re giving your full attention. You’re saying, “Relax. Don’t worry about a thing. I’ll see to it personally.” That response can disarm just about anyone. To express a deeper commitment, use “You have my word.” This makes you more accountable to someone, conveying that you’re on board and will make it happen…whatever it takes.
7) How Else Can I Help You: It takes guts to speak up. People risk rejection, ridicule, or retaliation. Sure, you’ve discussed one issue. Chances are, this was just a test balloon to see how you’d react. This person probably wants to cover more; he’s just hesitant to ask. Make it easy on him. Extend the proverbial “what can I do” invitation to widen the conversation. And don’t be afraid to ask for help occasionally, either. People love to lend a hand. It provides purpose. When you’re humble and vulnerable, it humanizes you. It makes you one of them. And people trust those with whom they can identify.
8) I’ve Got Your Back: We’ve all made big mistakes. When we’ve recognized the gravity, the same question automatically pops up: “Am I getting fired for this?” It’s natural for co-workers and reports to imagine worst case scenarios. In those times, step in with a reassurance: “I’m not judging you. You’re going to get through this. You’re not alone. We’ll figure this out together. It’s going to be OK.”
9) My Pleasure: This subtle reminder reinforces a key point. You’re here to help others. You have all the time they need. And you’re happy to do it.
10) What If: Call it whatever you want: Imagination, wonder, inspiration, or vision. It’s that “why not” spirit that’s driven men and women to dream, create, and push limits. How often do you channel this force to hit it off with others? When was the last time you used a phrase like “How can we make this happen” or “Let’s try this out?” Go ahead. Open the floor to everyone. Put every option on the table. Don’t judge them based on budgetary, time, labor, or cultural considerations. Sure, most ideas won’t be feasible or relevant. But you’re seeking that nugget that makes your organization just a little more competitive and enjoyable. You can find the means another time.
11) Let Me Play Devil’s Advocate: Looking for a subtle way to critique? Turn the conversation into an exercise where you’re a detached party performing a function: Poking holes in the logic and plan of attack. Maybe you need to reel the other person back to the big picture. Maybe you want to direct him towards missing pieces, pros and cons, or alternatives. Either way, you use this strategy to stress test ideas without making the process personal.
12) Let Me Think About That: Yeah, it sounds like a cop out. And it is…sometimes. Fact is, we don’t always have the authority or expertise to make decisions. This phrase buys you time and breathing space. It intimates that you’re open-minded and the request merits consideration. Then, set a date and time for follow up so the other person knows you’re taking him serious.
13) Well Done: It’s a cliché, no doubt. Sometimes, it isn’t enough just to say thanks. People want to know what they did was great and why. They pour so much sweat and soul into their projects. They need more than recognition that a task or goal was completed. They need to know their work was special and had meaning to someone.
14) You’re Right: Want to get someone’s attention? Tell him that he’s right. Once you yield the high ground, it’s much easier for the other party to swallow that the right plan and sentiment can’t always overcome the absurdities and restraints we face every day.
15) I Understand: People have such an innate desire to connect. They long to know they’re not alone, seeking others who’ve been where they are – and have successfully made it through. Helping someone doesn’t always involve making suggestions or calls. It may just involve being there, paying attention to what a person has to say. Most times, that’s enough to show you understand.
What phrases do you use to make people feel more comfortable, motivated, and appreciated?
There’s no doubt about it — exams are the pits. Being stuck in the library for hours, bored out of your mind is the absolute worst. Oh, and trying to get motivated to study instead of Facebooking? Forget about it. As much as you want to skip studying and play Call of Dutyinstead, you’ve got to snap out of it and hit the books. If the pressure of crunch time isn’t keeping you focused or getting you excited about philosophy or molecular biology, then check out these seven great movie quotes to get you through exams.
The incredibly wise Yoda can teach us all a lesson or two about doing our best to succeed, especially when it comes to exams! Just like Yoda tells Luke Skywalker to either do something right or don’t do it at all, you should either study hard for your exams or not even bother if you’re only going to “try.”
“Remember, kid, there’s heroes and there’s legends. Heroes get remembered, but legends never die. Follow your heart kid, and you’ll never go wrong.” (The Sandlot)
Children of the ’90s know and love The Sandlot dearly. Just the thought of the movie can make you feel all warm and fuzzy inside, but it’s the wise words of Babe Ruth that make it even more awesome. So when you’re stuck in the library studying and wondering if you’ll ever make it in the history textbooks, remember what “The Great Bambino” said about heroes and legends and following your heart, kid.
Feeling stupid because you can’t remember the rules of exponents or who won World War I? Well, Forrest Gump would tell you, “Stupid is as stupid does.” This Southern saying means that no matter how stupid you or others think you are, your actions are the only thing that really matters. So, if you don’t study for your exams, but still expect to get all A’s, you might be, well, stupid.
“Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” (Ferris Bueller’s Day Off)
Take it from wiseguy Ferris Bueller; he knows a thing or two about living life to the fullest. OK, so you might not be able to play hooky or get out of taking your exams, but as soon as you’re done with the grind of finals, get outside, dine at an upscale restaurant, go to a baseball game, jump on a parade float, and just have fun, the Bueller way.